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FAQs: About Online Flowers Delivery(KL & PJ)
Where do we deliver?
- Old Klang Road(OKR)
- Kuchai Lama
- Taman Desa
- Sri Petaling
- Bukit Jalil
- Bukit Bintang
- Wangsa Maju
- Batu Cave
- Subang Jaya
- Petaling Jaya(PJ)
When do we deliver?
- Same day delivery is for orders received before 2pm. Order receive after 2pm, delivery is on best effort basis. So, kindly Whatsapp (bottom right button) to confirm.
- Delivery on Sunday is on case by case basis, please whatsapp us to enquiry.
- For special deliveries( e.g. Sunday, public holiday) please contact us directly at email@example.com or whatsapp +(60) 18 281 4268.
- During peak season(e.g. Valentine’s Day, Mother’s Day, etc), specific time delivery will be on best-effort basis.
Our delivery practices
- All orders are delivered to the intended address and location but not guarantee to the named recipient personally. Such as when recipient was out of office, our delivery team will leave it to his/her colleague in the office or receptionist. However, any actions will be informed to customers.
- Additional delivery charges applied if needed to redeliver the item.
- Bloem Design will not issue refunds to any customer where the recipient, for whatever reason, will not accept the item or refuses delivery.
- Also, we reserved the right to refuse delivery before payment made.
How to order from our flower shop
Order through Whatsapp
Click this to whatsapp. or text +6018 281 4268
Order through Website
Most importantly, follow the intructions below:
- Click COMPARE if you like to compare to other products.
STEP 2: If not bouquet, skip step 2.
- Choose product size.
- Click ADD TO CART to add product to shopping cart
- Go to MY CART to proceed with purchase or continue shopping.
- Check your product
STEP 6: If you’re collecting from our shop, skip Step 6
- If you need delivery, enter destination’s postcode. Then click UPDATE TOTALS to calculate delivery charges.
- Click PROCEED TO CHECKOUT
- Enter delivery info: Receiver’s name,contact, address.
- Pick a date for delivery or pickup.
- Choose delivery time
- Type greetings card message to receiver
- Checked I’ve read and accept the terms and conditions
- Click PLACE ORDER to proceed with payment and order.